Give change as cash or as store credit (overpayment)
When a customer pays more than the total, hand back cash or save it as credit.
Enter the cash paid
At checkout with Cash, type the amount the customer hands you in the Amount tendered box. If it's more than the total, the screen shows the change to give back.
Option A — give cash change
Hand back the change shown and confirm the sale. This is the normal, everyday case.
Option B — keep it as store credit
If the customer would rather leave the extra on their account, tick 'Issue change as credit note'. You must attach a customer first — credit has to belong to someone.
Confirm
Tap Confirm. If you chose cash, give the change. If you chose credit, the extra is saved as a credit note they can spend next time (see the 'Pay with store credit' guide).